Return Policy

At Sdscoa, customer satisfaction is at the heart of everything we do. We take pride in the quality of our jewelry and carefully inspect each item before shipping. However, we understand that sometimes a product may not meet your expectations. To ensure a worry-free shopping experience, we offer a clear and customer-friendly return and exchange policy.

Return & Exchange Eligibility

You may request a return or exchange if the following conditions are met:

  • The item must be unused, unworn, and in its original condition
  • The item must be returned with complete and intact packaging, including any tags, boxes, or accessories
  • The request must be made within 30 days of purchase

Items that do not meet these conditions may not be eligible for return or exchange. We appreciate your understanding, as these requirements help us maintain product quality and fairness for all customers.

Return & Exchange Period

Our return and exchange policy is valid for 30 days from the date of purchase. If more than 30 days have passed, we may be unable to process your request.

We recommend that you inspect your order upon receipt. If there are any issues, please get in touch with us promptly so we can assist you within the eligible time frame.

Return Process

To initiate a return or exchange, please follow these steps:

Contact Our Customer Support Team:Reach out to us by phone or email with your order details and the reason for your return or exchange.

Receive Instructions:Our support team will review your request and provide you with detailed return instructions, including the return address and any necessary steps.

Prepare the Item:Carefully package the item in its original packaging to ensure it is protected during transit.

Ship the Item:Send the product back as instructed. We recommend using a trackable shipping method for your convenience and peace of mind.

Processing:Once we receive and inspect the returned item, we will process your refund or exchange as quickly as possible.

Refunds

  • Refunds will be issued after the returned item has been received and inspected
  • The refund will be processed through the original payment method
  • Please allow a reasonable amount of time for the refund to appear in your account, depending on your payment provider

Exchanges

If you wish to exchange an item, please specify the replacement product when contacting us. Exchanges are subject to product availability. If the requested item is unavailable, we may offer an alternative or process a refund.

Customer Support

If you have any questions or need assistance with a return or exchange, our support team is always ready to help:

Phone: +1 584 928 8330

Email: sdscoa@hotmail.com

We are committed to providing clear guidance and responsive support throughout the entire process.

Important Notes

  • Items that show signs of use, damage, or missing packaging may not be accepted
  • Shipping costs for returns may vary depending on the situation
  • Unauthorized returns (without contacting us first) may not be processed

Our Commitment

At Sdscoa, we strive to ensure that every purchase meets your expectations. Our return policy is designed to be fair, transparent, and supportive, giving you confidence when shopping with us.

We continuously work to improve our products and services, and your feedback plays an important role in that process.

Thank You

Thank you for choosing Sdscoa.

We sincerely appreciate your trust and support. Your satisfaction is our priority, and we are always here to assist you. We look forward to serving you again and providing you with a better experience every time.